betashop: Putting Customers First. @Fab Auto-Opts People Out Of Emails They Don't Read.
At Fab we are constantly looking for ways to improve the customer experience.
One thing that we’ve observed over the last 18 months is that a very small and decreasing percentage of our visits to Fab each day come from our emails announcing our newest arrivals. Meanwhile, traffic to Fab continues…
Good guy Fab
Notes
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This is how you make people love you. It’s with principles like this and with the willingness to pursue them without...
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galbutnotgirl reblogged this from betashop and added:
I’m all for decisions that put customers first. It’s better to keep your customers happy (even if you lose them as a...
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Good guy Fab
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edfelix reblogged this from betashop and added:
Love this. Props to Fab.com
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betashop posted this
